FAQ

How Can I reach you by Phone or Email:

You can call us to chat 561-889-9926 or email us info@thompsonphotographygroup.com

You’ve seen our work, you like our work, so whats the next step? 

We love meeting new couples and hearing their story. You can fill out the contact form, give us a call 561-889-9926, or email us at info@thompsonphotographygroup.com  Once we have discussed the details of your wedding and you think we are a good fit, we require a contract and a 30% deposit to hold your date. 

How many images will we receive?

An average engagement, approximately 75 images 

An average wedding receives between 75-100 images per hour

How long are typical engagement sessions?

Most engagement sessions typically last an hour to an hour and a half. Its up to the digression of the photographer. Once we know we have captured you perfectly we will wrap up the session. Most can be competed in an hour.

Can we bring an outfit change? 

Yes! We suggest only one outfit change. That way you will be able to get the most out of your photo taking time.

Can we do multiple locations?

Yes. We suggest no more than two locations and that the locations be close together. Driving time between locations will cut down on our shooting time. Please discuss this with us ahead of time so we can plan it all out. That way you will get the most out of your engagement session.

Do we get the copyright to our photos?
Of Course! After your session/wedding you will receive an Online Gallery called PASS. From that point on you are free to use them, share them, and print them as you wish. If you love your images so much that you wish to share them online the biggest compliment you can give us is photo credit. A simple note that the photos we taken by Thompson Photography Group is sufficient enough. 

Whats the difference between PASS and a CD or a Thumb drive? 

Pass is extremely cool. Images are stored in the cloud for 10 years. That means they are free from loss, theft, fire, flood, or any other act of nature. They are safe! You can download them from any device at anytime. How cool is it to have a conversation with a friend and pull up your wedding images on your smart phone? Also we know how all your friends and family want to see your photos almost as much as you do. With PASS its quite simple. All you have to do is PASS them the link and they can view your photos, download them, and even order prints. Pretty cool huh?

When can we expect our photos?

On average Engagement Photos approximately 1-2 weeks

On average Wedding Photos approximately 6-8 weeks

How do we know what to expect on our wedding day?

We will send you a questionnaire a few months prior to your wedding day. Once completed we will draft a wedding day photography timeline and send to you for your review.  You are free to make any changes that you would like or chat with us on the phone for any further questions. We will then send you the final time line. This way you will know exactly what to expect on your wedding day.

What kind of albums do you offer?

We offer a variety of fine art as well as off table albums. The fine art book are actual compressed photographic pages, they are not images printed on paper. They are all lay flat albums which the covers can be customized to your taste. It can be a textured linen cover or a wide variety of leather covered albums or your favorite photo. Our in studio designer carefully works along side of you to help you create a perfect album to show case your wedding day. We work with you step by step to guide you painlessly through the design process. 

What are the advantages of booking Thompson Photography Group vs. another Photographer?

We are a group of talented artists. You have a choice of picking who’s eye best matches what you are looking for. All of our editing is done by the same editors so even though we all have unique styles, our final products have a very consistent look. We all shoot a similar style and use the same professional equipment. Your wedding day is one of the biggest days of your life. What if your photographer is sick? hurt? or has a family emergency? Things like this can happen. The major advantage of choosing Thompson Photography Group is that we have a team of people who constantly work together. Our work is very similar and in the extreme case if needed to, we could replace your photographer with an equal or more experienced member of our team.

5 comments
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  • Katherine Edinger

    Hello Thompson Photography Group!

    I am just beginning my search for a wedding photographer for my 9/16/17 wedding in Rochester, NY. I am so impressed with your photos as well as personality in your website! Would you be able to send me some more info on pricing?

    Thank you!
    Katie EdingerReplyCancel

    • Hi Katie!

      I just saw your message now! So sorry about that! I emailed you 🙂 Let me know if you received it!!ReplyCancel

  • Katie Geyer

    Hello-

    I was looking through your website and I love your work. Do you work in the NY locations?

    Thanks!
    KatieReplyCancel

  • Ashley Goldwasser

    Hi! I was looking through the knot and your site and the pictures are gorgeous. I was wondering if you are available to shoot my wedding on July 8, 2016 and if you are located anywhere near the upstate area. I am getting married at Inns of Aurora in Aurora, NY which is about 3.5-4hours north of NYC.

    Thanks,
    AshleyReplyCancel

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